Customer Success jobs at Mastercard

Customers are at the center of everything we do, which is why we need a dedicated team of passionate customer experience advocates, relationship managers, and problem-solvers to connect them to our world-class products and solutions.

Customer success professionals are a vital part of our One Mastercard sales framework, leading partners through the implementation of new product concepts and delivering impact. This team enhances client satisfaction, provides consultation, and offers subject matter expertise on all that Mastercard has to offer.

Hear from our employees

mastercard employee testimonial
I love solving tough challenges and creating delightful experiences for customers using technology. I also enjoy working as part of a team in positive and collaborative environments.

Mastercard offers me all of those things and is a company with a deep commitment to making the world a better place. I have the privilege of working for a leader who makes me a better human and leader, and challenges me to grow more than I thought possible. 
Marilyn M.
 
EVP, Customer Interoperability
New York, NY
 
mastercard employee testimonial
In my role, I have an impact on the success of customers in the region. The team culture, especially in the Prague office, allows me to interact closely with colleagues across functions. I feel supported and connected to the teams I work with.

I also enjoy being able to work remotely from my home country thanks to the "Work From Elsewhere" program.
Aleksandar S.
 
Regional Manager, Technology Account Management
Prague, Czech Republic
 
mastercard employee testimonial
The most exciting part of my role as a Solutions Architect is the opportunity to design solutions that address real world problems, such as financial inclusion, digital literacy, and the modernization of payment ecosystems.
Suman N.
 
Director, Solutions Architect
Dubai, United Arab Emirates
 

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