Wondering what Life at Mastercard is all about? Look no further. The Mastercard Careers blog is now live! This blog series will highlight the unique career journeys of employees across the globe and give readers an inside look into the employee experience, our vibrant team culture, and career development at Mastercard.
Globally recognized as aGreat Place to Work, we empower staff to own their careers and be curious. Whether it’s seeking out new experiences or joining aBusiness Resource Group – we enable teams to discover Priceless possibilities at Mastercard.
For our first blog, we sat down with Alysa K., Director of Account Management and a Mastercard employee of six years and counting. Account Managers are client-oriented problem solvers and technologists that use a strategic and consultative approach.
Alysa began her career as an intern in the St. Louis office, and after graduating, joined our Advisors Client Services consulting team. In her current role, she manages partnerships with major U.S. merchants by building strong client relationships and facilitating sales conversations. As an Account Manager, she ensures Mastercard is the preferred network partner for our customers. In the interview below, Alysa shares how she continues to evolve her career at Mastercard across teams and projects.
Why did you choose to work at Mastercard?
I loved every single person I met during my internship, and I always wanted to live in New York City. After graduating, I had the opportunity to return to the firm and try consulting within Advisors Client Services in an extremely fast-moving, yet stable industry.
How has Mastercard's culture supported your career growth and development?
I wanted diverse experiences early on in my career. Everyone at Mastercard, including my direct managers, mentors, and People Business Partner, all supported me to go for new roles to expand my horizon. Thanks to their support, I have worked as a Consultant in Advisors Client Services, Product Manager in Consumer Credit, Product Manager for the True Name Card, and most recently, an Account Manager on the Sales team. Mastercard’s True Name feature lets cardholders with participating banks use their true first name on their card without requiring a legal name change.
Mastercard’s culture encouraged me to discover new career paths and continuously evolve. Changing roles has allowed me to better understand what it is that I enjoy in a job, helping me get a clearer picture of the career I wanted to build.
Mastercard was also extremely supportive of my pursuing an MBA degree; I am now in the Executive MBA program at Columbia Business School, and I am excited to apply all my learnings in my day to day.
Alysa and the Product team volunteering at the Ronald McDonald House New York.
How would you describe Mastercard's culture in 3 words?
Genuine, caring, and enjoyable.
How have Mastercard's programs supported aspects of your professional or personal life?
With family back in Korea, I truly appreciate the Work from Elsewhere program. This program offers employees four weeks to work from anywhere in the world, during which I was able to spend time with family and prioritize what really matters. I am also able to pursue an advanced degree using the Global Tuition Assistance Program.
Through my active participation in the PRIDE Business Resource Group, I was able to become the True Name Card Product Manager; once I could bring my passion to work, I realized the value of aligning my beliefs with my career, and it has been an eye-opening experience.
What do you like most about working at Mastercard?
I’ve always wanted to make a positive impact on the world. I love that working at Mastercard, I can bring my passion to work and that my career is tied to my personal beliefs. I still remember seeing the first True Name Card cardholder testimonial. It still tears me up. With the True Name feature, members of the transgender and nonbinary communities can ease uncomfortable or potentially unsafe encounters at checkout and further incorporate their chosen name into their daily life. I was genuinely excited to get to work every morning and be a force for good.
Right now, as an Account Manager, I can contribute towards the Priceless Planets Coalition. As an ex-Environmental Science major, I am beyond excited that I get to work with external partners to restore 100 million trees and support the future of our planet.
Why should someone consider joining Mastercard?
The people. I’ve met so many lifelong friends, mentors, and role models here. The generous benefits programs designed for work-life balance have also supported my growth and development.