We do the right thing with our customers and each other.
Decency • Inclusion • Force for good
Decency • Inclusion • Force for good
Our values: The Mastercard Way
What is the Mastercard Way?
The Mastercard Way is how we define our culture. It's comprised of three principles: create value, grow together, and move fast.
These principles address where we’re going as an organization, how we work together and how we deliver for our customers and each other. Each of these principles has a set of underpinning behaviors that everyone in the company is expected to demonstrate:
Create value
- Think big and bold
- Innovate with intention
- Deliver scalable solutions
Grow together
- Say what you mean
- Bring in different perspectives
- Help each other be great
Move fast
- Prioritize what matters
- Learn and pivot
- Own the outcome
Why is the Mastercard Way important?
We hold ourselves accountable for both “what we do” and “how we do it” through performance and development processes that incorporate the Mastercard Way behaviors. This includes objective setting, talent assessments and compensation decisions.
To hone skills and close gaps, we also support our executive leadership, people leaders and individual contributors with tailored courses and development experiences in line with these behaviors.
We also ask for feedback and measure employee engagement. One way we do this is through employee surveys where we pulse topics like people leader effectiveness and drivers of engagement such as personal accomplishment and well-being support.